Information on how Translia collects, uses, and protects your data.
Translia is a vehicle rental and service application accommodation established in 2023. This website is operated and organized by PT. Trans Lia Nusantara, with carries a website platform as a medium to serve the public general needs for vehicle rental and accommodation tickets and tourism throughout Indonesia.
The privacy policy explains all types of services that using user data as a means to expedite services provided by Translia. Translia committed to maintaining data confidentiality and security customers as part of the company.
In this Privacy Policy we include an explanation regarding the procedures we collect, use, disclose, process, analyze, change, delete, store and protect your personal information and data that identifies or can be used for identify you either as provided by you and/or that we collect from you or third parties (“Data Personal").
When you access the Online Services, create an account personal and/or placing an order, you must provide to Us Personal Data for Us to record and store as following:
We will ask you to fill in personal data you correctly, clearly, completely, accurately and not misleading, such as names, email addresses, telephone numbers, complete address, Identification Card (KTP), Passport, your booking details (such as hotel name, hotel location and length of stay, airline name, departure date and arrival), and other information that can be obtained identify Users;
We will ask you to fill in payment data when you carry out payment transaction activities via Online Services, including but not limited to bank account data, credit cards, virtual accounts, instant payment, internet banking, retail outlets, paylater;
When you make a payment by Credit Card, You will be asked to fill in your credit card data you correctly, clearly, completely, accurately and not misleading, such as Card Type data (Visa/MasterCard), Name of Card Holder, Name of Credit Card Issuing Bank, Card Number (Only the last 4 digits appear), and Card Expired Date. Any data you provide will saved automatically to the payment database system gateway that we use (translia.co.id not directly saves your Credit Card database, however saved to our payment gateway database system use) in order to process transaction payments then it can be easier and faster, because all Your database has been stored completely, safely and There is no need to repeat the saving process for the same Credit Card data.
If necessary, we will ask for a review/rating in connection with our Online Services and/or products
When you contact translia.co.id throughout Our customer service, We will collect and stores information related to your interactions with Our Customer Service.
You may provide us with Personal Data that relating to other third party individuals (incl when you add third party individual data as airline passengers or hotel visitors). In terms of this you promise and guarantee us that you have obtain properly documented consent from relevant third party individuals and hereby consent on behalf of the individual to the collection, use, disclosure and processing of his Personal Data by us.
Information collected each time you use Online Services or visit our website
We will collect information about your computer or whatever media you use, including IP address, operating system, browser used, URL, page, geographic location and access times and other data related to your computer usage and is recorded when you use our online services (“Details IP”).
The data we collect is for necessity purposes payment terms, as well as other services that available on Translia. The stored data is used as our reference in order to validate and confirm data correctness, payment information and data security. There are things that need to be noted so that they don't happen Future problems are as follows:
We use this information for purposes data verification, opening access for you to upload or share the necessary information over the phone your handheld as well as to improve your fluency in using the Online Services which includes but does not limited to processing refunds, insurance claims, booking and cancellation processes.
We use your Personal Data for the purpose of process your transactions, manage and streamline the process of using Online Services, as well as the purposes others as long as permitted by statutory regulations applicable.
We may use your Personal Data and information others collected for Media marketing purposes Social using live graphic techniques and open and for conventional digital marketing purposes, such as sending you a newsletter or push notification, automatically, included but not limited via electronic mail, WhatsApp, and via social media (such as YouTube, Instagram, Facebook, Twitter, Tiktok, Line, Tumblr, Telegram, Reddit, Snapchat, LinkedIn, etc.) to provide information new products, special offers, promotional programs, campaigns or other information that we think will be of interest to you You
We can use all the information we receive to protect ourselves against all claims and laws applicable in connection with the use of services and violations that you commit on our website above all provisions as stipulated in the terms Translia services and product and service usage guidelines We, including but not limited to if necessary above Court orders in legal proceedings.
We may use your Personal Data to perform investigation of suspicious transactions or transactions that are indicated to contain elements of fraud or violation of terms of service translia.co.id and guidelines for using products and services We and the applicable legal provisions, and carry out Actions necessary to overcome it.
We may publish your review of the Services Online and/or our products.
for any other purpose we notify you of at the time we collect Personal Data.
You have the right to access, correct, change and/or delete Personal Data that you have provided and have stored in our system by contacting the Customer Our Services and/or through the features found on Our application. We reserve the right to refuse your request to access, repair or delete some or all Your Personal Data that We store or control during permitted or required under applicable law. This may include circumstances where Personal Data You contain references to other individuals or where request to access, correct or delete is for reasons that We consider may require effort technical matters that are disproportionate or may pose a risk operational
Your Personal Data will only be kept as long as necessary to fulfill the purpose for which it was collected or during such retention is required or permitted by law. In the event that we share your Personal Data with institutions authorized government and/or other third parties who may be appointed by a government authority or collaborating with Us, you agree and acknowledge that storage of your Personal Data by related parties will follow each party's policies regarding data storage.
In the event that we share your Personal Data with parties third, authorized government agencies and/or institutions others who may be appointed by government authorities or have cooperation with us, you agree and acknowledge that the storage of your Personal Data by third parties and/ or related agencies will follow their policies each about data storage. We won't responsible for the Personal Data retention policy you. You agree to indemnify, defend, and indemnify us, officers, directors, employees, agents, partners, suppliers, contractors and Affiliates us from and against any and all claims, losses, liabilities, expenses, damages, and costs (incl but not limited to costs and lawsuits expenses on a full indemnity basis) resulting directly or indirectly from Data storage Your privacy by third parties.
You agree that any information you submit via the internet is not completely safe. However, We will use our best efforts to protect and safeguard your Personal Data against any access, collection, use and disclosure by parties who unauthorized and against unauthorized data processing, incidental loss, damage or other losses. You also agree that We cannot be held responsible regarding the integrity and accuracy of any Personal Data or warrant that the Personal Data will not copied, accessed, disclosed, altered or destroyed by unauthorized third parties, arising in beyond our control.
You are fully responsible for the confidentiality of the Data Your personal, including responsibility for all access and use of Online Services including passwords, accounts, One Time Password (OTP) and token. For safety confidentiality of your data, We strongly recommend to store your account and password securely and/or change your password regularly. You are responsible responsible for any use without permission and/or without to your knowledge and we are not responsible against any losses arising from negligence You.
We reserve the right to make changes, additions and/or reduction of all or part of the provisions of This Privacy Policy from time to time without prior notification and any changes that we make We will inform you about this via the Online Service. We hope that you will periodically check regarding this policy. By continuing to access and using Our Online Services then you are considered agree to any changes that may exist in this Privacy Policy.
By reading all of these terms, accessing and using Our Online Services, then you are considered declare that they have been informed, read, understand, agree to, and declare compliance with, this Privacy Policy along with any changes that we may make to time to time. You declare that any Personal Data The data you provide is correct and valid data. You can withdraw your consent by contacting Our Customer Service.
At our sole discretion regarding any of your behavior as a customer including and/or deemed to violate the law and applicable provisions and constitutes a violation of the Terms Use, or is harmful to our interests, then above any violation that occurs results in immediate revocation of the access permission granted in these provisions without prior notification to you and We reserve the right to refuse service, terminate accounts, and or cancel the order you placed, including and not limited to revealing identities in your database to the competent authority on the basis of a warrant legitimate. You must be responsible for all losses We and our affiliates and partners or associates, including and not limited to third party claims, along with other costs that may arise as a result resulting from your behavior. Content provided on This website is solely for informational purposes. With If you agree to these terms, you will also release us from responsibility for any claims, objections, damages, or losses resulting from use of the website or services contained therein.